Terms of service
Last updated: May 2026
Please read these Terms of Service carefully before accessing or using this website. By visiting the site or making a purchase, you agree to be bound by the terms below. If you do not agree to these terms, please do not use the site.
Tembo Collection's store is hosted on Shopify Inc., which provides the e-commerce platform through which products and services are offered.
SECTION 1 — ONLINE STORE TERMS
By using this site, you confirm that you are of legal age in your state or province of residence, or that you have provided consent for any minor dependents to use the site.
The site and its products may not be used for any unlawful or unauthorized purpose. Any breach of these Terms will result in immediate termination of access to services.
SECTION 2 — GENERAL CONDITIONS
Tembo Collection reserves the right to refuse service to anyone, at any time, for any reason.
Content transmitted through the site (excluding credit card information) may be transferred over various networks. Credit card information is always encrypted during transfer.
No portion of the service may be reproduced, resold, or exploited without express written permission from Tembo Collection.
SECTION 3 — ACCURACY OF INFORMATION
Information on this site is provided for general reference only. Tembo Collection is not responsible for inaccuracies or omissions, and reserves the right to update or modify content at any time without notice. Reliance on any material from this site is at the user's own risk.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice. Tembo Collection reserves the right to modify or discontinue the service, or any part of it, at any time and without notice. Tembo Collection shall not be liable to any party for any modification, price change, suspension, or discontinuance.
SECTION 5 — PRODUCTS AND SERVICES
Certain products are available exclusively through the website and may be limited in quantity. Returns and exchanges are subject to the Refund Policy.
Every effort has been made to display product colors and images accurately. Tembo Collection cannot guarantee that a monitor's display will reflect exact color.
Tembo Collection reserves the right to limit sales by person, region, or jurisdiction, and to discontinue any product at any time.
SECTION 6 — BILLING AND ACCOUNT INFORMATION
Tembo Collection reserves the right to refuse or cancel any order at its discretion. Restrictions may apply to orders placed under the same account, credit card, or billing and shipping address.
Accurate and complete information is required for all purchases. It is the responsibility of the purchaser to keep account details current.
For more detail, refer to the Refund Policy.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
Access to certain third-party tools may be provided through the site. These tools are offered as-is, without warranties of any kind. Use of such tools is at the user's sole discretion and risk. Tembo Collection assumes no liability in connection with the use of third-party tools.
SECTION 8 — THIRD-PARTY LINKS
The site may contain links to third-party websites. Tembo Collection is not responsible for the content, accuracy, or practices of any third-party site. Reviewing the terms and policies of any external site before engaging with it is the responsibility of the user.
SECTION 9 — USER SUBMISSIONS
Any submissions sent to Tembo Collection — including ideas, suggestions, or creative materials — may be used by Tembo Collection at any time, without restriction or obligation to compensate.
Submissions must not violate the intellectual property or other rights of any third party, and must not contain unlawful, abusive, or harmful material. The user is solely responsible for the accuracy and content of any submission made.
SECTION 10 — PERSONAL INFORMATION
The submission of personal information through the store is governed by the Tembo Collection Privacy Policy.
SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS
Tembo Collection reserves the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, availability, and other information at any time — including after an order has been submitted — without prior notice.
SECTION 12 — PROHIBITED USES
Use of the site or its content is prohibited for any of the following purposes: unlawful activity or solicitation of unlawful acts; violation of any applicable law or regulation; infringement of intellectual property rights; harassment, discrimination, or harm to others; submission of false or misleading information; transmission of malicious code or viruses; collection of others' personal information without consent; spam, phishing, or unauthorized data scraping; interference with the security of the site or related systems.
Tembo Collection reserves the right to terminate access for any violation of these prohibitions.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The service is provided on an as-is and as-available basis, without warranties of any kind — express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Tembo Collection does not guarantee that the service will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, Tembo Collection and its directors, officers, employees, affiliates, agents, suppliers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from the use of — or inability to use — the service or any products obtained through it.
SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold harmless Tembo Collection and its affiliates, officers, directors, agents, suppliers, and employees from any claim or demand — including reasonable legal fees — arising from a breach of these Terms or violation of any applicable law or third-party right.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will continue in full force and effect.
SECTION 16 — TERMINATION
These Terms remain in effect until terminated by either party. Tembo Collection may terminate access at any time, without notice, if the Terms are breached. All obligations incurred prior to termination remain in effect.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with any policies posted on the site, constitute the entire agreement between the user and Tembo Collection regarding use of the service. They supersede any prior agreements or communications, whether oral or written.
SECTION 18 — GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the United States.
SECTION 19 — CHANGES TO TERMS
Tembo Collection reserves the right to update these Terms at any time. Changes will be posted to this page. Continued use of the site following any update constitutes acceptance of the revised Terms.
SECTION 20 — CONTACT
Questions regarding these Terms should be directed to:
Tembo Collection hello@tembocollection.com